Shipping Policy

Your order means a lot to us. We are committed to providing you with fast, safe, and satisfactory delivery service. We will continue to work to be as transparent with our customers as possible. Please email us at support@mikastools.com if you have any questions.

Important Notice:

Not applicable to Pre-Sale products. The shipping time for Pre-Sale products is subject to the time listed on the product page.

Shippable Areas:

We currently ship to the following states in the United States: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Shipping Fees:

Free shipping on all orders to shippable areas.

All product prices include taxes and fees.

Item Delivery Time = Order Processing Time + Package Shipping Time

Processing Time: It usually takes 3 business days to process your order.

The processing time depends on quality checks, packaging, and stock status. We will notify you via email if processing takes longer than expected.

Order cut-off time: 11：00 pm (GMT+8) Hong Kong Standard Time

Shipping Time: Customers typically receive their items within 1-9 business days.

Note: All time estimates are in business days, not calendar days.

Shipping Notice:

We have partnered with FedEx to provide you with free shipping. You generally cannot specify another shipping company.

Orders with multiple items may be delayed to ensure consolidated shipping. If you prefer multiple shipments, please contact us with your order number.

We do not support specifying preferred shipping carriers.

Address Changes:

Confirm your shipping address carefully before placing an order.

We support free address changes before shipping out. However, changes after shipping will incur additional charges.

Due to tax regulations, we cannot change the shipping country or state after payment has been processed. If required, please cancel the order and place a new one.

Delivery Failures & Returns:

Customers are responsible for any additional delivery charges due to address errors or delivery failures caused by the recipient.

Shipment charges for canceled or rejected orders after dispatch will be deducted from refunds.

Return shipping costs for non-defective items or returns without reason will be borne by the customer and deducted from refunds.

Contact Us:

Company Name: HK MiKa Internation Trading Limited
Email: support@mikastools.com
Phone: +852 70352507
Address: Unit E01, 10/F,, Wong King Industrial Building,, 2-4,Taiyau Street,, Kowloon, Hong Kong
Business Hours: 9 a.m.-6 p.m. (GMT+8)