FAQs
Some FAQs organized for you to get a quick overview:
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Does your merchandise require assembly?
Yes, most products will require you to do some simple assembly, and detailed instructions and tools are provided with the product.
What is the weight capacity of a bar stool?
Our bar stools have a weight capacity of between 300-350lbs, please check the specific item detail page for exact parameters.
How do I choose the right stool for my bar height?
Generally, a standard bar height of 40-42 inches fits bar stools that are 28-30 inches in height. You can adjust it appropriately according to this standard.
What are the delivery areas?
We currently ship to the following states in the United States:
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
What is the delivery time for the order?
Item Delivery Time = Order Processing Time + Package Shipping Time
Processing Time: It usually takes 3 business days to process your order.
The processing time depends on quality checks, packaging, and stock status. We will notify you via email if processing takes longer than expected.
Order cut-off time: 11：00 pm (GMT+8) Hong Kong Standard Time
Shipping Time: Customers typically receive their items within 1-9 business days.
Note: All time estimates are in business days, not calendar days.
Is there a charge for returns and exchanges?
No, we offer free returns and exchanges within 30 days. As long as you qualify for a free return or exchange, we won't charge you anything. For specific information, check out Return & Refund.